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Minimum system requirements on client computer

500 MHz or faster processor
256 MB of RAM
1 GB of available hard disk space
Operating Systems Supported:
Windows 2000/XP/Vista/7/8/10/11, Windows server 2008/2012/2016/2019/2022, 32bit and 64 bit.
Mac OS 10.8 and newer

Minimum system requirements on server and console computer

2 GHz or faster processor
2048 MB of RAM
10 GB of available hard disk space
Operating Systems Supported:
Windows 2000/XP/Vista/7/8/10/11, Windows server 2008/2012/2016/2019/2022, 32bit and 64 bit.

Base on the minimum system requirements, below is how to set up the EAM working environment.

iMonitor EAM will not require customer to purchase other 3rd party database like Microsoft SQL or MySQL etc any more. So one server computer and router which make client computers connect with server terminal will be enough to build up EAM working environment.

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Trial user and registered user
If you have problems to install iMonitor EAM, you can contact us to help you to install iMonitor EAM via Remote Desktop Tool, no extra fees, whether you are a registered user or a trial user.

Free & safe Third-party Remote Desktop Tool:
Please download the Zero-Config Remote Desktop Software 'Teamviewer' and tell us your ID and password and arrange a time with our support team, then our support team will connect to your computer and help you to check your issues about our IMonitor EAM. Teamviewer download link: http://www.teamviewer.com/

Preparations:
1. Install 'Teamviewer' on your server computer(the computer you want to install EAM server program).
2. Prepare a client computer(a computer you want to monitor, EAM agent program will be installed on the computer.).
3. Make sure you can connect to the client computer from your server computer via Windows Remote Desktop(This will help us to complete the work in a fastest time).