Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order.
Retail stores cannot accept returns for international orders placed through Global-e. Help | Return Policy - Forever 21 forever 21 buy online return in store
To return an online order, you must use the official Forever 21 Returns Center : Direct exchanges are not offered
Food, cosmetics, jewelry, underwear, select lingerie, swimwear, and clearance items marked as "Final Sale" cannot be returned. forever 21 buy online return in store