: If you have a My Best Buy credit card or high-tier membership, you can often choose to "bank" your points . This prevents certificates from being automatically created, allowing you to wait and issue them only when you are ready to make a purchase.
: Best Buy typically sends an email notification when a new reward certificate is issued, which will include the specific expiration date.
: If a certificate expires very recently, you may be able to contact Best Buy Customer Service at 1-888-BEST-BUY to see if they can convert the expired certificate back into points as a one-time courtesy.
Do you need help or setting up point banking in your account?
: Unless you have "Point Banking" enabled, certificates are automatically issued once you reach a certain point threshold (e.g., 250 points for a $5 certificate). The 60-day clock starts as soon as they are issued.
: A certificate must be used in a single transaction; if your purchase is less than the certificate's value, you will not receive change or credit for the remaining balance.
: While issued certificates have a short life, My Best Buy points generally do not expire as long as your account has "qualifying activity" (at least one purchase) every 24 months. Tips to Avoid Losing Rewards
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