Never Split The | Difference: Negotiating As If Y...

: Understanding the other party's feelings to influence their actions.

If you tell me what you’re preparing for (like a salary raise or a house purchase), I can show you how to apply Voss's techniques to that exact situation. Never Split the Difference: Negotiating As If Y...

: Repeating the last few words someone said to encourage them to keep talking. : Understanding the other party's feelings to influence