He...: Process Consultation Revisited: Building The

Don’t assume you know anything; ask questions to uncover the client's reality.

Pay attention to how the client reacts to you. Process Consultation Revisited: Building the He...

The client asks the consultant to diagnose the "sick" organization and prescribe a cure. Don’t assume you know anything; ask questions to

The consultant involves the client in every step, ensuring the client owns both the problem and the solution. The 10 Principles of Process Consultation Don’t assume you know anything

"Process Consultation Revisited: Building the Helping Relationship" by Edgar Schein is a seminal work that refines the art of organizational consulting. Rather than acting as an "expert" who provides answers, Schein argues that the consultant’s true role is to help the client help themselves. Core Philosophy: The Helping Relationship