: Stop thinking in departments (Sales, HR, IT). Focus on the end-to-end journey of a product or service.
Business Process Reengineering (BPR) is the "fundamental rethinking and radical redesign" of business processes. The goal is to achieve dramatic improvements in critical measures like cost, quality, service, and speed. 🚀 Key Concepts Reengineering the corporation : a manifesto for...
Hammer and Champy viewed Information Technology as an , not just a tool. IT shouldn't just make old processes faster. : Stop thinking in departments (Sales, HR, IT)
: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper." The goal is to achieve dramatic improvements in
: It focused heavily on mechanics and often ignored company culture or employee morale.
The 1993 book by Michael Hammer and James Champy changed how companies work. It moved the focus from fixing small tasks to redesigning entire processes. 💡 Core Definition
: Because it is so "radical," many organizations found the transition too difficult to sustain. If you'd like to dive deeper into this topic: Specific case studies (like Ford or IBM Credit) Summary of a specific chapter Comparison to modern "Agile" or "Lean" methods Which of these would be most helpful for your project?