[s2e17] Careful What You Wish For -

: Maddie Kendall handles calls from several previous callers—including survivors from the earthquake and Christmas episodes—which helps her find closure and reconsider her future at the dispatch center.

: Critics highlight Chimney's growth and the heartbreaking performance by Ryan Guzman (Eddie) during Shannon’s death scene. [S2E17] Careful What You Wish For

Reviews generally praise the episode for its emotional weight but acknowledge its "downer" nature: : Maddie Kendall handles calls from several previous

: With Bobby Nash on temporary leave, Chimney (Howie Han) is promoted to interim Captain of the 118. While he is highly respected, the house struggles to adjust to his leadership style compared to Bobby’s established routine. [S2E17] Careful What You Wish For