: Learn to "listen with your eyes" by identifying skepticism, such as when a counterpart covers their mouth or avoids eye contact.
Based on insights from the Google Books entry and other reviews, leaders can apply these specific cues: The Silent Language of Leaders: How Body Langua...
: Stand when speaking, even if others are seated, and avoid "poker face" expressions which can be perceived as stress or unapproachability. : Learn to "listen with your eyes" by