I eligible for a upgrade, but don't know how this – Q&A - Best Buy

: For in-store upgrades, you typically get instant credit. For online orders, you may receive a prepaid shipping label to send in your old device after your new one arrives.

: Use the Trade-In Estimator to see the value of your current device. Factors like age and condition (must power on and have an intact screen for full value) will affect the offer.

Upgrading at Best Buy often provides the same carrier pricing and installment plans as going directly to a carrier store, but with additional Best Buy rewards .

As of April 2026, Best Buy is running an "Ultimate Upgrade Sale" with several standout offers: Samsung Galaxy S26 Ultra

Upgrading your phone at currently offers significant savings, with trade-in values for cell phones reaching up to $750 . For a limited time, you can also receive a $100 Best Buy gift card when you trade in for a Samsung Galaxy S26 Ultra Current Top Upgrade Deals

: You can verify if you are eligible for an upgrade on your current plan (Verizon, AT&T, or T-Mobile) directly through the Best Buy website or in-store.